Our Returns Policy

Our Returns Policy forms part of, and must be read in conjunction with, our Terms and Conditions of Sale. We reserve the right to change this Returns Policy at any time. This Returns Policy was last updated on 10/08/2018.

It is important that you check your order or items upon receipt and always before use. If any errors occur or issues arise then these need to be reported to us immediately so that we can investigate.

Before attempting to return an order you will need to contact our customer service team to request a returns authorisation number. Without this number it can be difficult to process your return meaning that the process may take longer.

Your statutory rights

Our Returns Policy does not affect your statutory rights.

For more information about your other statutory rights, please visit the UK Government's website at: www.direct.gov.uk or contact Consumer Direct, the Government funded consumer advice service on 08454 04 05 06.



Returns:
Exchanges:
 


Please include the following in a form of a note with the item you wish to return.
Example Note:

Returns Address: Gameplay World, 17 Englands Field, Bodenham, Hereford, HR13JL 

I hereby give notice that I cancel my contract of sale of the following goods:

Ordered on date:

Order number:

Name of customer:

Address of customer:

Signature of customer (only if sent by paper):

Today's Date: